Photographed
Every defect carries at least one photograph, annotated where the fault is not obvious in frame.
The report, in full.
Four pages from a villa handover report, rendered as they are issued. No email gate, no form, no download. Read them and judge the inspection by them.
01The report
Four pages, as the buyer receives them.
An anonymised villa handover report. Property details withheld; findings and format unchanged.
This is what you receive. Read it.
Section 07 of a villa handover report, at reading size. The other three pages are below.
Select any page to see it full size.
01Format
Written so a site manager can work from it without ringing you.
The failure mode of most snag lists is ambiguity. Second bedroom, tiling poor gives a developer room to do nothing. Every entry in our report closes that gap: what the defect is, precisely where it is, how serious it is, what should be done about it, and a reference number that follows the item through to sign-off.
Located
By room and by elevation — north wall of the second bedroom, not somewhere upstairs.
Classified
Critical, Major, Minor or Observation, so the developer knows what to do first and you know what to insist on.
Remedied
A recommended remedy in the language of the trade that will carry it out.
Referenced
A unique number per item, carried into the summary schedule and into the re-inspection report.
Scheduled
A one-page summary you forward to the developer with a sign-off column against every reference.
02Severity
Four classifications, applied consistently.
- CriticalA safety risk or a fault that will cause damage if the property is occupied as it is. Missing earth bonding at the pool, unguarded level change, active water ingress. To be rectified before occupation.
- MajorA genuine building defect requiring proper remedial work, not touching up. Failed waterproofing detail, drainage falling the wrong way, extensive tile voids, an appliance that does not work.
- MinorA finish or fit defect below an acceptable standard for a new property. Paint coverage, silicone lines, door alignment, a chipped tile, a badly cut architrave.
- ObservationNot a defect. Something you should know: a detail to watch through the first monsoon, a filter that will need changing, a maintenance requirement that is easily missed.
The blank forms, if you want to work from them yourself
The same paperwork with nothing filled in — free to print and take to your own handover.
If the report reads like something a developer would take seriously, that is the point.
Book the inspection around your handover date and you will have this document within 48 hours of the visit.